FAQ - Your Questions Answered!
Gereral
Is it safe to buy from your web site?
Who are you? Tell me more about your company.
Delivery
How long will it take for my currency to be delivered?
How will you deliver the currency to my character?
Payment
Which payment methods do you accept?
Why do you need to verify my personal and payment details?
What is your policy on refunds or problematic orders?
General Questions Answers
» How do I make an order?
Please select your server from the left hand menu and choose the desired amount of currency from the listings that follow. Once you have done this, please follow the prompts provided to complete your order.Back to Top
» Is it safe to buy from your web site?
Purchasing currency from our web site is completely safe and legal. We have never experienced customer game accounts being compromised due to purchasing game currency, we provide a highly secure payment process and operate as a completely legitimate, registered US company. Back to Top
» Who are you? Tell me more about your company.
We are a registered US company that specializes in providing MMO game currencies, virtual items and services. We are based in Ohio and employ only local staff; none of our employees, including our Customer Support, are based in China. Back to Top
Delivery Questions Answers
» How long will it take for my currency to be delivered?
Delivery times vary depending on the amount you order and the server you order on. Specific delivery times can be found on the currency listings once you have selected your server. Back to Top
» How will you deliver the currency to my character?
If your currency is ready for immediate delivery, we will contact you via phone or e-mail to arrange face to face delivery with your characters. If not, your currency will be securely mailed to your character in-game, at which time we will e-mail you to confirm delivery.Back to Top
Payment Questions Answers
» Which payment methods do you accept?
We currently accept payment via PayPal (verified users only), credit and debit card.Back to Top
» Why do you need to verify my personal and payment details?
We verify your personal details against your payment details to protect ourselves against payment fraud. We process orders through several security checks to ensure all your information is safe and fully protected from undesirables. Back to Top
» What is your policy on refunds or problematic orders?
We guarantee delivery of all our orders, however we realize that circumstances may arise when you may request a refund for an order that has yet to be delivered. You may request a complete refund for any order that has yet to be delivered. However, we cannot provide refunds for currencies that have been fully delivered to your character. If you receive your currency and decide you no longer want it, please contact us and we will do our best to find a solutionBack to Top